24h Reception & Concierge
The Reception/Front Desk operates 24 hours every day for your convenience and our receptionist is available to welcome our guests for check in and check out. The Concierge is located adjoining to the reception and will be happy to assist you, inform you and ensure that everything is done to satisfy your needs during your stay with us.

Express Check In & Check Out
Express Check In and Check Out is available upon request. Our official Check In time is at 2:00 p.m. and Check Out time at 12:00 p.m. There’s an additional charge for a Late Check Out until 6:00 p.m.

24h Room Service & Personnel
Refreshments, drinks and meals are available from 7:00 a.m. until 11:00 p.m. From 11:00 p.m. to 7:00 a.m. please refer to the Late Night Menu which is included in the Room Service Menu. Our personnel is available around the clock for any requirements at your service.

Restaurant
Our Restaurants present an exquisite cuisine with variety of choices for the ultimate dining experience. Palataki Restaurant offers a creative Greek Mediterranean kitchen and it is open from 1:00 p.m. to 11:00 p.m. Elia Restaurant offers breakfast from 7:00 a.m. to 10:00 a.m. during weekdays and until 11.00 a.m. on weekends . Food packaging (Breakfast & Lunch Box) is available upon request.

Bar & Café
Our Bars & Cafés present exciting choices of flavours and aromas to explore and taste. The Castle Bar offers signature cocktails and it is open daily from 5:00 p.m. to 1:00 a.m. The Byzantino Café offers light snacks and delicious desserts from 9:30 a.m. until midnight every day. The Doukato Pool Bar is open daily from May until October from 10:00 a.m. to11:00 p.m. Food packaging (Snack Box) is available upon request.

Swimming Pool
Our indoor and outdoor Swimming Pools are one of our facilities offering a relaxing and invigorating moments. Sunbeds, umbrellas and beach towels are available at the pool and refreshments, drinks and snacks can be found at the pool bar.

Guest Luggage Handling
Luggage handling and storage is available upon request. Our porter will be happy to carry your luggage to and from your room for your assistance. Luggage and clothing storage is also available.

Luggage & Clothing Storage
Luggage and clothing can be kept safely upon request in our storage room. The reception will be happy to assist you for your convenience. Luggage handling is also available.

Lost & Found Service
If any of your belongings have been lost during your stay, please contact the Housekeeping Department or the Front Desk to assist you with your requirement immediately.

Spa & Beauty
A relaxing and blissful experience to cultivate your inner and outer beauty. At Laconium Spa you will find carefully selected products, indulging treatments and therapies. Our facilities include indoor heated pool, outdoor pool, indoor and outdoor jacuzzi, fitness center, sauna and hammam. You can book an appointment for massage therapies, body and facial treatments, nail treatments, makeup and waxing. Hair dressing services can be booked at Theodora Hair Salon. Membership Club Services are available.

Souvenir & Gift Shop
Our Souvenir & Gift Shop has a variety of unique souvenirs to take home and a wide range of gifts ideal for every occasion from historical to fun-loving collections. The shop is open daily from 9:00 a.m. to 7:00 p.m.

Local Products Shop
Our Local Products Shop features a comprehensive selection of locally made and traditional products. The selection ranges from spirits, sweets, olive products, honey products, herbs and spices, and handmade artefacts. The shop is open daily from 9:00 a.m. to 7:00 p.m.

Daily Housekeeping Services
Our Housekeeping Services are daily available at your service. If you require new clean bathrobes, extra towels, pillows, blankets, or a turndown service during the evening, please contact the Housekeeping Department or the front desk.

Laundry & Valet Service
Laundry and Valet Service includes washing, dry-cleaning, ironing, pressing and folding. In case you would like your clothes to be collected, please contact the Housekeeping Department. Clothes handed in by 9:00 a.m. will be returned by 5:00 p.m. the same day except Sundays and Public Holidays. For your convenience, you will find an iron and an ironing board in your wardrobe.

Babysitting & Childcare Service
Babysitting and Childcare service can be provided upon request at the front desk in advance. Children are safely cared for with our dedicated and trusted professionals. Please, kindly advice us for any concerns or questions you might have.

Health Club
The Health Club encompasses a dedicated workout space with a wide range of exercise equipment. Our facilities include fitness center, sauna, hammam, indoor and outdoor jacuzzi, indoor heated pool and outdoor pool. Certified trainers and personal training are available upon request. The Health Club operates daily from 9:00 a.m. to 9:00 p.m. Membership Club Services are available.

Tennis Club
The Tennis Club facilities are amongst the finest in the area which consists of four floodlit artificial clay tennis courts that are available from 9:00 a.m. to 9:00 p.m. every day of the week. The club offers an exiting range of instructional sessions and social activities for adults and juniors. Special equipment such as tennis rackets and tennis balls can be requested at the Reception. Bookings can be made in advance at the  Reception, as well as fully qualified tennis professionals for personal or group coaching sessions. Membership Club Services and Corporate Tennis Packages are available.

Wake Up Call Service
Wake Up Call service is provided upon request at the front desk in order to schedule a morning call, a reminder call or any programmed event.

Breakfast & Early Breakfast
We serve breakfast at our restaurant daily from 7:00 a.m. to 10:00 a.m. An early breakfast is available upon request and can be order in advance. Breakfast duration more than 3 hours. In-room breakfast is also available for the guests of our hotel and food packaging (Breakfast Box) upon request.

Spa Treatments & Services
We offer a variety of therapies and treatments for guests wishing to relax and rejuvenate. You can book an appointment for massage therapies, body and facial treatments, nail treatments, makeup and waxing, and hair salon services.

Business Center
The Business Center supplies your professional life with a range of expert services including IT Support. In addition to secretarial and translation services, a selection of modern technology such as laptop, tablet, fax machine, scanner, printer and photocopier are provided upon request. The center is located adjoining to the Reception Desk and is open around the clock. High speed wired and wireless internet access (Wi-Fi) is available to use.

Convention Center
The Convention Center consists of two conference venues capable of accommodating between 50 and 600 guests which are perfect for all types of business functions. Paleologos Conference Hall is fully equipped with the latest technology and can host from 300 up to 600 guests. The Conference Room can host from 50 to 110 guests. Our conference venues are sure to turn any corporate event or meeting into a successful experience. For further information please contact the Front Desk.

Wheelchair Accessible
Our Hotel is wheelchair friendly and we offer a fully accessible accommodation with the proper adapted provisions. In addition, we provide a wide range of facilities suitable to meet special needs and requirements. Our priority is to make sure that our guests have a comfortable accessibility and usability on our hotel premises.

Wireless Internet Access (Wi-Fi)
Complimentary Wireless Internet Access (Wi-Fi) is available in all rooms and public areas of the hotel to easily keep you connected at all times.

Print Station Services
At our Print Station we provide printing, scanning, photocopying and faxing services for your convenience. Please, ask the front desk for information and assistance.

Postal & Courier Services
We have available Postal and Courier services upon request for local and international deliveries. Please, contact the front desk for further information and assistance.

Pet Area
Pets are welcome at our hotel but are not allowed in our guest rooms. There is a special area designed for your pets to safely stay on the grounds of the hotel. Pets must be supervised at all times and on leash in public areas. Thank you for understanding.

Smoking Area
Smoking is prohibited in all indoor public areas and guest rooms. There is a designated public area for smoking and is also allowed in balconies and patios as long as the doors are kept closed. However, guests may proceed to outdoor smoking areas as well. Ashtrays shall be strictly used at all times. Thank you for understanding.

Parking Area
Parking is available in our private parking area that can be used 24/7 free of charge. A bus station is also accessible at the designated area. Please remember not to leave any valuables in your vehicle.

Transportation Rental Services
If you would like to arrange transportation to and from the hotel, airport transfer, car rental, tour transport or simply hire a taxi and/or chauffeur, please contact the Concierge or the Front Desk for further information and assistance. A variety of transportation services are available to choose from.

Foreign Currency Exchange Service
For your convenience we offer Foreign Currency Exchange Service at the Hotel Reception / Front Desk with the exact bank rates 24/7. The hotel may also charge a small commission percentage on top of the normal exchange rate as a fee to the service provided to the guest. Cash Services are also provided to facilitate any possible transactions.

Event Management Services
Our team of expert professionals will be happy to assist you in planning, organising and managing your event to perfection and ensure an unforgettable experience. From weddings and celebrations to meetings and conferences, or any other special occasion, we guarantee the finest services from start to finish.

Major Payment Cards Accepted
For your convenience, we accept all major payment cards Mastercard, Visa & American Express. All credit arrangements must be stated upon registration. Guests wishing to change their accounts to anyone other than themselves must have this arranged prior to arrival. The hotel will seek pre-authorization on all payment cards and credit limit is established for all our guests upon arrival. Should this limit be exceeded during your stay, we will require further authorization and will inform you accordingly. To pay your hotel accommodation, bills, additional services, shopping transactions and check out bill, contact the Reception / Front Desk. Kindly note that personal cheques cannot be honored.